Privacy Policy

Triple Diamond Realty and Management LLC ("Triple Diamond," "we," "our," or "us") operates the website at tdmproperty.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect only what you submit directly through our contact form:

• Name
• Email address
• Phone number (optional)
• Building or property name
• Your role (Board member, Owner, Resident, Developer, or Other)
• Your message

We do not use cookies, tracking pixels, or third-party analytics for advertising or to track your activity across websites. Our security provider, Cloudflare, may set strictly necessary cookies to protect the Site and verify form submissions.

How We Use Your Information

We use submitted information solely to:

• Respond to your inquiry
• Evaluate whether Triple Diamond is an appropriate fit for your building's management needs

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate the Site:

• Cloudflare — provides hosting, CDN, and network security. Your requests are routed through Cloudflare's infrastructure. See Cloudflare's privacy policy at cloudflare.com/privacypolicy.
• Cloudflare Turnstile — a bot-protection widget embedded in our contact form. It analyzes limited browser signals to verify that submissions are human. Triple Diamond does not retain any data produced by Turnstile.
• Email delivery provider — when you submit our contact form, the information you provide (name, email, phone, building, role, and your message) is transmitted through a third-party transactional email service so we can receive and respond to your inquiry. This provider processes the information solely on our behalf to deliver your message to us.
• Plaid Technologies, Inc. — we use Plaid to enable residents and owners to securely link their bank accounts for payment processing (e.g., rent, fees, and owner distributions). By connecting a financial account through our services, you grant Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from your financial institution, including account and routing numbers, balances, transaction history, and account owner information. Plaid's collection, use, and sharing of your data is governed by Plaid's Privacy Policy at plaid.com/legal, and by connecting an account you acknowledge that your information will be handled in accordance with that policy.

Data Retention

We retain contact form submissions for up to 24 months to support ongoing business correspondence. You may request earlier deletion by contacting us at the address below.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you. To make a request, email us at [email protected]. We will respond within 30 days.

Depending on your state of residence (for example, California, Colorado, Connecticut, or Virginia), you may have additional rights, including the right to know the categories of personal information we collect, to request its deletion, and to opt out of the sale or sharing of personal information. Triple Diamond Realty and Management LLC does not sell or share your personal information, and we will not discriminate against you for exercising any privacy right. To make a request, contact us at the email above.

Security

All data is transmitted over HTTPS. We take reasonable technical precautions to protect your information, but no internet transmission is completely secure.

Children

The Site is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has submitted information through the Site, contact us and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a change constitutes acceptance of the revised policy.

Contact

Triple Diamond Realty and Management LLC
[email protected]